Approved in days after her broker went quiet

0:00Happy to share this amazing story of one of my clients, a true success story. I get a call a couple of weeks ago on a Saturday from my existing client. He says, Sumit, you got to help out my friend. She is stressed. She is panicking. I know today is Saturday, but please give her a call if you can.

0:17Understand what she wants and if you can, please help her out. Surely I did. I called her the minute later, spoke to her, and for sure she was panicking. She was extremely, extremely stressed, and there were reasons for it. She had paid a deposit on a property

0:32three weeks ago when she had a pre-approval from one of the banks with her other mortgage broker. Three weeks had passed when she had bought the property. There were only two weeks remaining for the settlement, and she was not getting any answers whatsoever, no communication from her existing broker.

0:48I spoke to her, understood all her numbers, her income, her liabilities, what she wanted, and opened up my laptop on a Saturday afternoon, did all the number crunching for her, and my exact words after understanding what she wanted was, I know you are stressed. Pass this stress to me right now.

1:07Give me all your stress. I'm actually taking it from you. I will get you the approval by next week, and following Friday is your settlement. I will make sure it happens, and luckily I was able to do that. Monday morning I escalated her application, got all the documents from her over the weekend,

1:24asked one of my staff members, I looked into it myself, did all the calculations, valuation, blah, blah, blah, submitted the application Monday afternoon, and no questions asked. Wednesday morning we get unconditional approval. I was happy to say the least, but she was absolutely ecstatic.

1:42She had no words, and she actually reminded me that Sumit, you told me you're taking my stress. You surely did. Thank you very much. And I could sense her in the voice how relieving it was for her, and I was so pleased. Wednesday we got the loan unconditionally approved.

1:59Thursday we had the loan documents, and my bank was ready on Friday to do the settlement, which was actually following Friday. No issues, everything done. I do not know what happened, why there was a communication breakdown with the other broker. Was he busy? Was he not aware? I'm not too sure, but I am pleased that I was able to help her out.

2:19Unfortunately, it's not the first or the last time I've seen it too often. I am a passionate broker. I have been writing home loans, commercial loans. This is almost coming to a twelfth year now, and for the last ten years, I guess that's one of the reasons that I have been doing high numbers in terms of volumes, satisfied clients.

2:38Are you stuck? Are you in a similar, better or worse scenario where you don't know what's happening with your loan? You have no communication or lack of communication from your bank or a broker. Give me a call. Explain your situation. Let me see if I can help you. DM me. Call me. Thank you.